The Water Authority of Fiji which is ruled by the iron grip of Khaiyum has again won a place at the top of the complaints list. People complained about being pushed to pay bills left by previous tenants, bills are wrong, and often by huge amounts, and water is disconnected when it shouldn’t be. And for every complaint that’s made there’s a dozen or more that aren’t made because people know it will do little good. Unless their complaints are publicised in the media there’s little chance of success. Arrogance is the message that comes from the top. If the bosses keep Khaiyum happy they don’t have to worry about anything else. WAF customers can just f*** off!
Fiji Live: 14/01/2014 WAF complaints amongst top 5 received by Consumer Council